The Productivity Dialogue: Fixing Communication Leaks in Teams

The Productivity Dialogue: Fixing Communication Leaks in Teams

22 June 2026 (Mon)

Time
0930 –1700

Fee
HK$2,000

Venue
Admiralty/ Wanchai

Language
Cantonese supplemented with English materials

This 1-day workshop delves into the psychology and practical application of motivation in professional settings, emphasizing its pivotal role in driving employee performance and organizational outcomes. Participants will analyze core theories and the role of intrinsic vs. extrinsic rewards, to understand how individual needs and personality types shape workplace behaviors. Participants will evaluate how job design elements (e.g., task variety, feedback mechanisms, and role clarity) impact engagement and satisfaction. Through case studies and actionable strategies, the course equips participants to cultivate a motivated workforce, reduce turnover, and align employee well-being with productivity goals, fostering environments where both individuals and organizations thrive.

Content

  • Functions of communication
  • Persuasion
  • Forms of communication
  • Types of communication
  • Non-verbal communication roles
  • Listening
  • Questioning
  • Feedback
  • Negotiation
  • Meetings (Face-to-face and Virtual)
  • Visual communication
  • Planning the presentation
  • Case studies and exercises

Trainer

Dr. Kamsuo Wong
DBA MRPS MA LLM MBA CPA (HK) CPFA (UK) FCPA (Aust.)

Dr. Kamsuo Wong is highly regarded as a multi-faceted academic backed by 20 years of extensive professional experience not only in accounting but also management training.  He is a professional accountant in Hong Kong, United Kingdom and Australia and the member of Hong Kong Institute of Certified Public Accountants (CPA), Chartered Institute of Public Finance and Accountancy (CPFA), and CPA Australia (FCPA).

Dr. Wong is an experienced educator and professional with profound knowledge and expertise in business sector. He is currently the Independent Non-Executive Director of ETS Group Limited (stock code: 8031) and Adjunct Lecturer at a number of universities and tertiary education institutions.  He had also provided various trainings for multinational corporations, NGOs, professional bodies and HKSAR Government in the areas of financial reporting, financial management and management accounting.